1. Information We Collect

We collect personal and non-personal information to improve your experience on our Website, process transactions, and provide you with relevant content and services.

1.1 Personal Information

You may voluntarily provide personal information, including:

• Name

• Email address

• Mailing address

• Phone number

• Payment information

• Other details required to fulfill your requests

1.2 Non-Personal Information

We automatically collect certain non-personal information, such as:

• IP address

• Browser type and version

• Device information

• Time and date of visits

• Referring website

This information helps us analyze usage trends and improve the Website's performance.

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2. How We Use Your Information

We may use the information we collect for the following purposes:

• To process and fulfill orders or services.

• To personalize your experience and deliver content relevant to your interests.

• To improve the Website's functionality, design, and performance.

• To send marketing communications, offers, and updates, with your consent.

• To comply with legal obligations or protect our rights.

 

3. Cookies and Tracking Technologies

The Website uses cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us analyze website traffic and behavior.

3.1 Types of Cookies Used

• Essential Cookies: Necessary for the Website to function.

• Performance Cookies: Collect data on how users interact with the Website.

• Functional Cookies: Remember user preferences to improve experience.

• Advertising Cookies: Deliver targeted advertisements based on user behavior.

3.2 Managing Cookies

You can control or disable cookies through your browser settings. However, disabling cookies may affect the Website's functionality.

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4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share your information with third parties in the following circumstances:

4.1 Service Providers

We work with Wix and other service providers to host the Website, process payments, and deliver products or services. These providers have access to your information only to perform their roles and are obligated to maintain confidentiality.

4.2 Legal Compliance

We may disclose your information if required by law or to protect our legal rights, enforce our Terms and Conditions, or prevent fraudulent activities.

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5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

5.1 General Rights

• The right to access the personal information we hold about you.

• The right to request corrections or updates to inaccurate information.

• The right to request deletion of your personal data, subject to legal or contractual obligations.

5.2 GDPR Rights (European Union Residents)

• The right to restrict processing of your data.

• The right to data portability.

• The right to withdraw consent for data processing at any time.

5.3 CCPA Rights (California Residents)

• The right to request details about the personal information we have collected.

• The right to opt-out of the sale of personal information.

To exercise these rights, please contact us at hello@ziphaus.com.

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6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

 

7. Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. While no online system can guarantee complete security, we implement industry-standard safeguards to minimize risks.

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8. Third-Party Links

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. Use them at your own discretion.

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9. Children’s Privacy

The Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that a child’s information has been provided, we will delete it promptly.

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10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. Continued use of the Website after changes are made constitutes acceptance of the revised policy.